PRODUCT QUESTIONS

Does (sheh•voo)™ sell their products on Amazon or eBay?

No. The only place we sell our products is right here at shehvoo.com. At the moment we do not sell our products on Amazon or eBay. We highly recommend you do not purchase any (sheh•voo)™ products from sellers on these sites as it did not ship from us. We do not support, sponsor or approve of anyone selling our products on Amazon or eBay without our consent.

NOTE: If you purchase our products from the sites listed above you will not be eligible for any refunds or support (on issues with the unauthorized seller)  from (sheh•voo)™.

Can girls use the Activating Oil Cleanser?

Yes! If you have hair, you should be using sheh•voo!

Is the Activating Oil Cleanser tested on animals?

No. Our products are 100% Cruelty Free! There are no animal derived materials, and we do not conduct any animal testing.

Can I use the Activating Oil Cleanser if I have extensions?

Yes.

What is the recommended use for the Activating Oil Cleanser?

The recommended use is every 1-3 days.

SHIPPING QUESTIONS

How can I track the status of my order?

After you have completed your order and your payments has cleared. You will receive a USPS tracking number which can be used to track the status of your delivery. CLICK HERE to track your order!

I cannot track my package or it is lost. What do I do?

Your package is important to us and we want to make sure we do all we can to ensure your order gets to you! Below are some missing mail links to USPS’s site that will hopefully help you track your package!

CLICK HERE TO FIND MISSING OR UN-TRACKABLE PACKAGE

First-Class Mail® U.S. | USPS

Delivery in 2 to 3 business days

• Includes USPS Tracking®

 

While there are no guaranteed delivery times for First Class Mail, packages typically take two to three business days to arrive at their final destination in the U.S.

Priority Mail® U.S. | USPS

Delivery in 1 to 3 business days

• Includes USPS Tracking®

• Includes up to $50 of insurance with most shipments (restrictions apply)

 

While there are no guaranteed delivery times for Priority Mail, packages typically take one to three business days to arrive at their final destination in the U.S.

First-Class Mail® International | USPS

Delivery in 7 to 21 business days

• Includes USPS Tracking® (Restrictions apply. Some countries do not allow opt-in to USPS tracking.)

 

While there are no guaranteed delivery times for First-Class Mail International, packages typically take seven to twenty one business days to arrive at their final destination internationally

Priority Mail® International U.S. | USPS

Delivery in 6 to 10 business days

• Includes USPS Tracking® (Restrictions apply. Some countries do not allow opt-in to USPS tracking.)

• Includes up to $100 insurance for non-negotiable document reconstruction and up to $200 insurance for merchandise for loss or damage

 

While there are no guaranteed delivery times for Priority Mail International, packages typically take six to ten business days to arrive at their final destination internationally

Quick Contact

For questions on your order please provide us with your 5 digit order number (Ex. #00000). Thank you!